hemat138 linkTerms of Use

When you open an account on hemat138 link, you agree to these terms. We set them out clearly so there are no surprises — what we require from you, what you can expect from us, and how disputes are resolved.

hemat138 link operates only in jurisdictions where online wagering is permitted by local law. By using our platform, you confirm that you are accessing hemat138 link from a supported jurisdiction and that your use complies with local regulations.

This page covers account opening, deposits and withdrawals, bonus terms, market settlement, and dispute resolution. If you have questions about any of these terms, contact our support team during peak hours (9 AM to 11 PM Jakarta time, seven days a week).

Account Opening and Use on hemat138 link

To open an account on hemat138 link, you must be at least 18 years old and a resident of a supported jurisdiction. You provide your legal name, date of birth, email address, and password. We verify this information against your deposit history and payment method records before processing your first withdrawal.

Your account is personal and non-transferable. You are responsible for keeping your password confidential. If you suspect unauthorized access, contact our support team immediately. We are not liable for losses resulting from unauthorized access if you failed to protect your password.

We reserve the right to suspend or close your account if you violate these terms, attempt fraud, or access hemat138 link from a restricted jurisdiction. If we close your account, we will return your balance to your registered payment method within five business days.

Deposits and Withdrawals on hemat138 link

hemat138 link accepts six e-wallet methods (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet) and four major Indonesian banks (mobile banking, local payment, online payment, e-wallet). E-wallet deposits settle instantly; bank transfers typically settle within one business day. We do not charge deposit fees.

Withdrawals follow the same channels. You initiate a withdrawal through your account dashboard, select your preferred method, and enter your destination account. Our system verifies your identity and processes the request. E-wallet withdrawals settle within hours; bank transfers may take one business day. We do not charge withdrawal fees.

We may place a hold on your account if we detect suspicious activity or if your withdrawal amount exceeds normal patterns. These holds are temporary and typically resolve within 24 hours. If you believe a hold is incorrect, contact our support team.

Minimum deposit

Minimum deposit is our welcome offer. Maximum deposit varies by payment method — we display limits before you confirm.

Minimum withdrawal

Minimum withdrawal is our welcome offer. You must be verified before your first withdrawal.

Payment methods

Six e-wallets (mobile banking, local payment, online payment, e-wallet, mobile banking, local payment) and four banks (online payment, e-wallet, mobile banking, local payment) are available.

Settlement times

E-wallet deposits settle instantly; bank transfers settle within one business day. Withdrawals follow the same timeline.

Market Settlement and Dispute Resolution

We settle all markets according to official records from the relevant governing body. For football (Liga 1, Piala Indonesia, Piala AFF, Champions League), we use official league records. For MotoGP, we use FIM records. For badminton, we use BWF records. Settlement occurs at the end of regular time for football; extra time and penalty shootouts do not affect the result market.

If you believe a market was settled incorrectly, you have 48 hours to file a dispute. Contact our support team with your account details and the market in question. We investigate all disputes and respond within five business days. If we find an error, we will correct your account balance immediately.

We do not reverse settled markets except in cases of clear error or system malfunction. Our settlement rules are published before odds go live — you can review them before placing any engagement.

Bonus and Promotional Terms

hemat138 link may offer promotional bonuses from time to time. Any bonus offer will include clear terms — what the bonus covers, what conditions apply, and how to claim it. We do not offer fixed bonus amounts; instead, we describe bonuses in generic terms such as "an attractive welcome offer" or "a new-customer bonus".

Bonuses are subject to verification and may be forfeited if you violate these terms or attempt fraud. We reserve the right to cancel any bonus at any time. If you have questions about a specific bonus, contact our support team.

Prohibited Conduct on hemat138 link

You agree not to use hemat138 link for illegal purposes, fraud, money laundering, or any activity that violates local law. You agree not to attempt to manipulate odds, collude with other users, or exploit system vulnerabilities. You agree not to access hemat138 link from a restricted jurisdiction.

If we detect prohibited conduct, we will suspend your account, forfeit your balance, and report the matter to relevant authorities if required by law. We cooperate with law enforcement and regulatory bodies as required.

Our Liability and Your Responsibilities

hemat138 link provides our platform "as is". We do not guarantee uninterrupted service, and we are not liable for losses resulting from system downtime, network failures, or other technical issues beyond our control. We use standard security practices to protect your account, but we cannot guarantee absolute security.

You are responsible for verifying that your use of hemat138 link complies with your jurisdiction's laws. You are responsible for protecting your password and account. You are responsible for reviewing market rules before placing any engagement. We are not liable for losses resulting from your failure to comply with these responsibilities.

Our maximum liability to you is the amount of your account balance at the time of the claim. We are not liable for indirect, incidental, or consequential damages.

Changes to These Terms

We may update these terms from time to time. We will notify you of material changes via email or in-app notification. Your continued use of hemat138 link after such notification constitutes acceptance of the updated terms. If you do not agree with the changes, you may close your account.

We update our terms quarterly to reflect changes in our service, payment methods, or regulatory requirements. We encourage you to review these terms regularly.